| Making calls to your friends and family | | | | that their competitors do not offer. Users of |
| through your normal telephone is becoming | | | | AOL's VoIP services can be alerted to new |
| obsolete. It is now the norm for people to | | | | voice messages that will be sent directly to |
| talk to their friends and family with instant | | | | their cell phones, if they so choose. Along |
| messaging services such as Yahoo, AOL, and | | | | with that convenience, the VoIP service |
| MSN. Another version of using your computer | | | | allows for several extensions without |
| to communicate is using VoIP (Voice over | | | | requiring different phone numbers. This is a |
| Internet Protocol). | | | | great value if you have more than one person |
| | | | in your home receiving calls or for the |
| What exactly is VoIp and how do you use it? | | | | family with teenagers. AOL is also working on |
| | | | offering a new section to the Total Talk that |
| VoIp is a class of hardware and software that | | | | allows not only PC-to-PC calling capability |
| allows people to use the Internet for making | | | | but also PC-to-Phone and Phone-to-PC. |
| telephone calls. One of the many advantages | | | | |
| of this type of service is no surcharge. The | | | | AOL has three different types of plans |
| amount you pay for this service is included | | | | available that include unlimited local and |
| in your monthly Internet fees. | | | | regional calls, unlimited calls in the United |
| | | | States and Canada, and unlimited calls in the |
| AOL is coming out with a new "Total Talk | | | | United States and Canada along with low |
| VoIP" that is to replace AOL Internet Phone. | | | | International rates. Before deciding on the |
| The difference being that with AOL Internet | | | | plans carefully review what they have to |
| Phone it was available exclusively for those | | | | offer. There may be penalties if you |
| who were members of AOL. With Total Talk | | | | subscribe to the service and then decide it |
| VoIP, broadband users throughout American and | | | | is not what you expect and cancel. Look to |
| Canada will enjoy the convenience offered by | | | | see if there are any installation or set-up |
| AOL. Some of the services offered with total | | | | fees. When you select the plan, AOL will send |
| Talk VoIP include: | | | | you everything you need to convert your |
| | | | telephone number over to using your computer |
| * E911 | | | | for making and receiving calls. If you should |
| | | | have any complications in setting up the |
| * Three-way calling | | | | Total Talk VoIP AOL service, you can call |
| | | | their technical services department 24-hours |
| * Call and voicemail management | | | | a day and they will be happy to assist you |
| | | | through the setup and connection process. |
| AOL prides itself in providing many features | | | | |