| Recording telephone conversations used to | | | | record calls. You need call recording |
| require expensive hardware and dedicated | | | | software to complement your modem. The |
| recording equipment. On the low end, one | | | | software would control your modem, record and |
| could use a simple wire to connect a phone | | | | store conversations on your hard disk. In the |
| handset with a tape recorder. An office with | | | | past, modem manufacturers used to bundle such |
| multiple phone lines would need expensive | | | | software with their modems, but this is not |
| solutions that integrate a PBX with call | | | | the case today. Currently, you are on your |
| recording. PBXpress is a great example of | | | | own if you need software that can record your |
| this approach, providing effective | | | | calls. |
| simultaneous recording of analog and digital | | | | |
| (VoIP) telephone conversations over multiple | | | | Call Corder ( by Pingram Software is one of |
| lines. | | | | such products. Its purpose is recording |
| | | | telephone conversations, compressing them, |
| But what if you only need to tap certain | | | | and storing in Windows compatible sound files |
| conversations once in a while? Purchasing | | | | that can be played back with Windows Media |
| expensive hardware is not nearly | | | | Player, Winamp, or any other music player. |
| cost-effective in this case. Using a tape | | | | |
| recorder is always an option, but it does not | | | | Call Corder supports most brands of modemd. |
| give you the convenience of digital, its | | | | If it can't find an exact match for your |
| user-friendly instant navigation and | | | | hardware, it defaults to the closest generic |
| transparent search. | | | | device. If you are recording an incoming |
| | | | call, Call Corder will log Caller ID |
| Using a computer to handle the recording is | | | | information provided by your modem. This |
| perfect for the purpose. Surprisingly, you | | | | usually includes caller's name and number. In |
| might already have the necessary equipment to | | | | order to receive this call information, you |
| start recording phone conversations | | | | have to subscribe to the Caller ID service |
| immediately. A simple voice modem is the only | | | | offered by your phone company. If you do not |
| hardware you need. It is fully capable and | | | | have Caller ID, you can always fill in the |
| sufficient to record your phone | | | | caller data by hand. |
| conversations. Have a close look at your | | | | |
| modem. If it is marked "Voice" or "Data/Fax | | | | Make marks and memos about the conversation |
| Voice", you can use this modem for tapping. | | | | while you're recording or when you're |
| If, however, it is labeled as "Data/Fax" or | | | | finished. You can conveniently search for a |
| "Fax Modem", then most probably your modem | | | | particular call by typing any word or phrase |
| does not support the necessary voice | | | | that's in the call's memo, and Call Corder |
| features, and therefore it won't be able to | | | | will automatically show you all conversations |
| record. | | | | containing this information. Of course, you |
| | | | can also search by the telephone number or |
| Having a voice modem alone is not enough to | | | | the name of the caller. |